Frequently Asked Questions (FAQ)
General questions
We deliver a wide range of expert services to help create the home you've always envisioned.
Ready-Made Cabinets:
Pre-designed cabinetry options that combine functionality, aesthetics, and convenience for quick installation.
Custom Carpentry Solutions:
Bespoke cabinetry and furniture crafted to match your unique style and space perfectly.
Interior Design Expertise:
Tailored design concepts that turn your vision into reality.
Project Management Excellence:
Smooth coordination of every detail, ensuring your project is completed on time and stress-free.
Trusted Contractor Partnerships:
Access to a network of skilled professionals for services like wiring, plumbing, ceilings, and flooring.
Dedicated Aftercare:
Enjoy peace of mind with ongoing support and a 1-year warranty to preserve the beauty and functionality of your installations.
Ready-Made Cabinets:
Pre-designed cabinetry options that combine functionality, aesthetics, and convenience for quick installation.
Custom Carpentry Solutions:
Bespoke cabinetry and furniture crafted to match your unique style and space perfectly.
Interior Design Expertise:
Tailored design concepts that turn your vision into reality.
Project Management Excellence:
Smooth coordination of every detail, ensuring your project is completed on time and stress-free.
Trusted Contractor Partnerships:
Access to a network of skilled professionals for services like wiring, plumbing, ceilings, and flooring.
Dedicated Aftercare:
Enjoy peace of mind with ongoing support and a 1-year warranty to preserve the beauty and functionality of your installations.
We provide a variety of premium materials to create cabinetry and furniture that combine durability with aesthetic appeal, including:
Plywood:
Renowned for its durability and water resistance, making it perfect for kitchen cabinets.
Melamine:
A cost-effective option available in a range of colours and finishes.
Aluminium:
Lightweight and resistant to corrosion, ideal for sleek, modern designs.
Solid Nyatoh:
A high-quality hardwood offering a natural and sophisticated look.
Each material is customizable to match your unique style and functional requirements.
Plywood:
Renowned for its durability and water resistance, making it perfect for kitchen cabinets.
Melamine:
A cost-effective option available in a range of colours and finishes.
Aluminium:
Lightweight and resistant to corrosion, ideal for sleek, modern designs.
Solid Nyatoh:
A high-quality hardwood offering a natural and sophisticated look.
Each material is customizable to match your unique style and functional requirements.
We stand out by focusing on exceptional craftsmanship, customized designs, and incorporating trends that suit the Malaysian market, all while ensuring open and transparent communication with our clients.
We specialize in creating custom carpentry solutions that perfectly reflect your unique style and needs. While we don’t directly manage home renovations, we’ve partnered with a trusted network of contractors for services like wiring, plumbing, ceiling work, and flooring. Together, we ensure a seamless journey from design to completion.
Absolutely! We believe that every dream kitchen or space starts with a great conversation. Our design consultations are tailored to bring your unique vision to life. we’ll explore together on your style preferences, functional needs, and budget to create a design that feels like home.
We’d love to have you visit our showroom! You can find us at:
No. 2, Jalan Zuhal U5/178, Subang 2, 40150 Shah Alam, Selangor.
Google Maps: https://maps.app.goo.gl/6MwHXtVvZTRu3Lrs8
No. 2, Jalan Zuhal U5/178, Subang 2, 40150 Shah Alam, Selangor.
Google Maps: https://maps.app.goo.gl/6MwHXtVvZTRu3Lrs8
Yes, we include a 1-year warranty on all custom furniture, covering material and workmanship defects under normal use. Should any issues arise within this period, our after-sales service team will evaluate the problem and arrange for repairs or replacements to ensure your satisfaction and the durability of your furniture.
Pre-renovation questions
Our pricing structure is designed to be transparent and competitive. we provide a detailed quotation after an initial consultation, taking into account the specific requirements and materials for your project. our charges typically include:
1. Design fees: based on the complexity and scope of your project.
2. Materials and installation: costs are determined by the materials selected and the intricacy of the installation process.
3. Project management and coordination: ensures a smooth and timely execution of your project.
4. For a personalized quote, we recommend visiting our showroom to discuss your needs with our team and explore our range of options.
How can i book a consultation?
Schedule easily via our website or social media.
1. Design fees: based on the complexity and scope of your project.
2. Materials and installation: costs are determined by the materials selected and the intricacy of the installation process.
3. Project management and coordination: ensures a smooth and timely execution of your project.
4. For a personalized quote, we recommend visiting our showroom to discuss your needs with our team and explore our range of options.
How can i book a consultation?
Schedule easily via our website or social media.
Absolutely! We specialize in creating custom furniture that aligns with your specific style or theme. whether you’re looking for modern, traditional, minimalist, or eclectic designs, our talented team of designers and craftsmen will work with you to bring your vision to life.
Our team prides itself on flexibility and creativity, ensuring that we meet your specific needs and preferences. whether you require specific dimensions, unique materials, or custom features, we’ll work closely with you to incorporate these elements into the design.
Yes, you can view a variety of color and finish options before making a decision. we invite you to visit our showroom, where you can explore a wide range of samples and see how different finishes look in person.
Yes, you can view examples of our previous custom furniture projects on our Instagram page and website. We regularly update our feed with photos and videos showcasing our latest work, including a variety of styles and designs to inspire your own project. follow us on Instagram or visit our website to see the quality and craftsmanship that define our custom furniture offerings.
How do i prepare for my renovation project?
Bring your ideas, and we’ll help finalize design and materials.
How do i prepare for my renovation project?
Bring your ideas, and we’ll help finalize design and materials.
Our payment terms are structured to align with key project milestones, ensuring transparency and flexibility. here’s how it works:
1. Initial deposit (checklist a): a 50% deposit is due after the quotation is sent out, which secures your order and allows us to begin the design and production process.
2. Additional deposit (checklist b): if there are any changes in the project amount after the quotation update, a 50% deposit on the adjusted amount is due.
3. Final payment (checklist c): the remaining balance (100% of the outstanding amount) is due after the production report is signed off by the customer.
4. We accept multiple payment methods, including bank transfers and credit cards, to accommodate your preferences. our team will provide you with a detailed payment schedule tailored to your project.
1. Initial deposit (checklist a): a 50% deposit is due after the quotation is sent out, which secures your order and allows us to begin the design and production process.
2. Additional deposit (checklist b): if there are any changes in the project amount after the quotation update, a 50% deposit on the adjusted amount is due.
3. Final payment (checklist c): the remaining balance (100% of the outstanding amount) is due after the production report is signed off by the customer.
4. We accept multiple payment methods, including bank transfers and credit cards, to accommodate your preferences. our team will provide you with a detailed payment schedule tailored to your project.
Mid-renovation questions
Regular updates and direct access to your project manager.
The timeline for creating custom furniture can vary depending on the complexity of the design, the materials selected, and the scope of the project. generally, the process takes approximately 6 to 8 weeks from the initial consultation to completion.
The timeline for creating custom furniture can vary depending on the complexity of the design, the materials selected, and the scope of the project. generally, the process takes approximately 6 to 8 weeks from the initial consultation to completion.
Yes, we’ll adjust designs to fit timelines and budgets.
If you need to change the design during production, please contact our customer service team as soon as possible. however, changes made during the production phase may affect the timeline and incur additional costs, depending on the extent of the modifications. our team will work with you to assess the feasibility of the changes and provide guidance on the next steps.
If you need to change the design during production, please contact our customer service team as soon as possible. however, changes made during the production phase may affect the timeline and incur additional costs, depending on the extent of the modifications. our team will work with you to assess the feasibility of the changes and provide guidance on the next steps.
Preparing your space for the arrival of custom furniture is an important step to ensure a smooth installation process. here are some tips to help you get ready:
1. Clear the area: remove any existing furniture or obstacles from the installation area to provide easy access for our team.
2. Check measurements: double-check that the space is ready to accommodate the new furniture according to the agreed measurements and design.
3. Protect flooring: use protective coverings on your floors to prevent scratches or damage during delivery and installation.
4. Ensure accessibility: make sure pathways, doorways, and entry points are clear and wide enough for the furniture to be moved through easily.
5. Communicate specifics: let our team know if there are any specific considerations or requirements, such as parking or building regulations, that need to be addressed.
our installation team will handle the setup, ensuring that your custom furniture fits perfectly and is positioned according to your preferences.
1. Clear the area: remove any existing furniture or obstacles from the installation area to provide easy access for our team.
2. Check measurements: double-check that the space is ready to accommodate the new furniture according to the agreed measurements and design.
3. Protect flooring: use protective coverings on your floors to prevent scratches or damage during delivery and installation.
4. Ensure accessibility: make sure pathways, doorways, and entry points are clear and wide enough for the furniture to be moved through easily.
5. Communicate specifics: let our team know if there are any specific considerations or requirements, such as parking or building regulations, that need to be addressed.
our installation team will handle the setup, ensuring that your custom furniture fits perfectly and is positioned according to your preferences.
We understand that changes may arise, and we will do our best to accommodate your requests. however, changes during production may affect the timeline and incur additional costs, depending on the extent of the modifications. if you need to make design changes after production has started, please contact our customer service team as soon as possible.
We communicate immediately, propose solutions, and adjust plans transparently to minimize disruptions.
Post-renovation questions
2-year warranty with comprehensive support.
We offer a 2-year warranty that covers defects in materials and workmanship, ensuring that your furniture is built to last. our team of skilled craftsmen uses only high-quality materials and employs rigorous quality control processes to deliver exceptional products.
We offer a 2-year warranty that covers defects in materials and workmanship, ensuring that your furniture is built to last. our team of skilled craftsmen uses only high-quality materials and employs rigorous quality control processes to deliver exceptional products.
Personalized care guides to keep everything pristine.
Proper care is essential to maintain the beauty and longevity of your custom furniture. here are some general tips:
1. Regular cleaning: dust your furniture regularly with a soft, dry cloth. for deeper cleaning, use a damp cloth and mild soap, avoiding harsh chemicals that can damage the finish.
2. Avoid direct sunlight: prolonged exposure to direct sunlight can cause fading and discoloration. position your furniture away from windows or use window treatments to minimize exposure.
3. Protect surfaces: use coasters, placemats, and protective pads to prevent scratches and stains from spills, hot items, and heavy objects.
4. Control humidity: maintain a stable indoor humidity level to prevent wood from warping or cracking. using a humidifier or dehumidifier can help achieve this balance.
5. Follow the care guide: each quotation comes with a personalized care guide detailing specific maintenance instructions based on the materials used.
for any additional questions or specific care concerns, please don’t hesitate to contact our team for assistance.
Proper care is essential to maintain the beauty and longevity of your custom furniture. here are some general tips:
1. Regular cleaning: dust your furniture regularly with a soft, dry cloth. for deeper cleaning, use a damp cloth and mild soap, avoiding harsh chemicals that can damage the finish.
2. Avoid direct sunlight: prolonged exposure to direct sunlight can cause fading and discoloration. position your furniture away from windows or use window treatments to minimize exposure.
3. Protect surfaces: use coasters, placemats, and protective pads to prevent scratches and stains from spills, hot items, and heavy objects.
4. Control humidity: maintain a stable indoor humidity level to prevent wood from warping or cracking. using a humidifier or dehumidifier can help achieve this balance.
5. Follow the care guide: each quotation comes with a personalized care guide detailing specific maintenance instructions based on the materials used.
for any additional questions or specific care concerns, please don’t hesitate to contact our team for assistance.
Your satisfaction is our top priority. If you’re not satisfied with the final product, please contact our customer care team at +6012-400 4886 as soon as possible. We will work with you to understand your concerns and address them promptly.